Many businesses have (and should) have all sorts of measures in place to measure the success of the business itself. But measurement of an individual’s performance and a team’s performance is obviously an important part of the measurement and accountability…
When businesses appoint someone into a new role, either from the outside or internally, there are five observable phases the person can move through for them to become highly effective. First, it is important to have an understanding of these…
With all of the challenges business (still) experience in maximizing the performance of people it is about time we changed some approaches. Below are mistakes businesses still make: Without necessarily intending to, businesses take predominant responsibility for the performance of their…
People within any business or organisation are actually positioned to perform or to cope, at the two extremes. Clearly, no one would deliberately position them just to cope rather than perform but the reality is that it happens way too…
Dick Pratt said “If you can’t change the people … change the people”. But to do that you have to first identify who is ‘wrong’ for the team or organisation. Below are indicators to help make that identification. Genuine attempts…
This article examines the ways we influence other people’s behaviours. The aim is to make it more explicit and understandable, so that we can improve how we go about doing so. We all have the ability to influence the behaviours…
IT’S NOT (ALL) ABOUT THE TRAINING It’s too easy for businesses to think that training can overcome a lot their problems and take them forward. Of course training is important to situate people to perform well but it won’t overcome…
This is a brief article to highlight extremely important aspects of behaviour that often prohibits the development of high level teamwork. Readers should truthfully consider if either of the negative behaviours outlined below are occurring in any teams within their…
We spend a lot of time discussing the importance of (living) values in running a successful organisation. Two of the most important (if not THE most important) are Talk Straight and Care. What is talk straight? It means communicating a…