Category Newsletter

Talk Straight and Care

We spend a lot of time discussing the importance of (living) values in running a successful organisation. Two of the most important (if not THE most important) are Talk Straight and Care. What is talk straight? It means communicating a…

Quality Conversations

Our ability to have quality conversations internally is crucial to teamwork, leadership and the overall performance of people. A quality conversation is one that centres on the real issue, is held with the right  person/people, is couched in objective terms…

Review Assets Bought and Sold

Review Assets Bought and Sold Fixed assets are commonly known as property, plant and equipment and is an accounting term for assets that cannot be easily converted into cash. Therefore, the allocation of assets is important to ensure the asset…

Learning has Changed

What and how we learn has changed significantly. This has major implications for organisations, teams and individuals with respect to training and development … and their performance. Learning involves two aspects: Information and How to do things. On both fronts the…

Communication Styles

It’s important to understand how human beings are ‘wired’ to communicate. There are three predominant communication styles and every one of us has a natural preference for one of them … Auditory, Kinesthetic or Visual. This means that, whilst we all…

Email Management & Protocols

Email is cursed by so many as the bane of our business lives. It just happens to be probably the most efficient means of communication ever created. It’s instantaneous, can be dealt with by the recipient whenever they choose, we…